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Privacy Policy

How GlowArt collects, uses, and protects your information

Last updated: September 28, 2026

1. Introduction

Your privacy matters to us at GlowArt. This Privacy Policy explains how we collect, use, and protect your information when you use our AI image generation service at glowart.ai (the "Service").

2. Information We Collect

We collect as little data as possible. Depending on how you use the Service, this may include:

  • Account information, such as your email address, login details, session data, and preferences
  • Generation information, such as prompts, uploaded images, generated results, history, and project data
  • Subscription and billing information, such as plan details, credits, order records, and payment status
  • Technical and security information, such as device and browser details, IP address, logs, and anti-abuse signals
  • Cookies and similar technologies used for sign-in, sessions, security, language preferences, and analytics

3. How We Use Information

We use this information to:

  • Run image generation, editing, history, account, and subscription features
  • Verify users, manage sessions, and support account recovery
  • Handle orders, subscriptions, credits, and support requests
  • Keep the Service stable, fix issues, and prevent fraud and abuse
  • Understand usage through analytics and improve the Service

4. How Data Is Shared

We share limited data with service providers that help us operate the Service. These include providers for:

  • Authentication and account services
  • Payments, subscriptions, and billing
  • Cloud storage, image processing, and hosting infrastructure
  • Email delivery, analytics, security monitoring, and abuse prevention

5. Data Retention

We keep data only as long as needed for operations, security, support, and legal reasons. Requests from signed-out visitors are processed for a short time. The only exceptions are security, abuse prevention, debugging, and reliability needs. For signed-in users, we may retain prompts, results, history, subscription records, billing records, and support records. We keep them to provide account features, history, subscriptions, support, security, and compliance.

6. Security Measures

We apply technical safeguards against unauthorized access, alteration, or destruction of data. The Service runs on secure, encrypted connections.

7. Children's Privacy

The Service is not intended for children under 13. We do not knowingly collect or process information from children under 13.

8. Your Rights

Where the law applies, you may ask us to:

  • Access or receive a copy of your account data
  • Correct inaccurate account information
  • Delete eligible personal data
  • Export certain account information

Some data may need to be kept for security, fraud prevention, tax, accounting, dispute resolution, or legal compliance.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page.

10. Contact Us

Questions about this Privacy Policy? Contact us at support@glowart.ai.

We process the minimum information needed. Our basis is the legitimate interest in providing and improving the Service while protecting user privacy and security.